Our opening hours are 10-5pm Tuesday, Thursday and Friday. Closed Mon and Wednesday.

Financial Contributions

Cash donations give us the greatest flexibility to respond quickly where the need is greatest. Funds cover professional hardware refurbishment and nationwide logistics. Whilst we source SIM cards through the National Databank, your donations fill the critical gaps in hardware and operational costs that make everything else possible.

Donate Your Preloved Tech

Your unused device could be someone’s connection to the world. We urgently need working, 4G-compatible mobile phones, tablets, and laptops in good condition — no broken screens, please. Before sending, kindly factory reset your device and remove all cloud accounts (iCloud or Google). You will also be helping to reduce e-waste and protect the environment.

Corporate Partnerships

We work with forward-thinking businesses to drive systemic change and support ESG commitments. Whether you donate your retired tech fleet to help clear our waiting lists, provide refurbishment services to extend the life of older devices, or sponsor essential services such as our freephone number, your organisation can make a measurable difference at scale.

Why Your Support Matters

Every contribution connects a real person to something vital.

A patient who can be reached for a hospital appointment. A child with a laptop who can keep up with their class. An elderly person in a hospital ward who can hear a familiar voice. An individual who can manage their Universal Credit, pay a bill, or apply for a job — independently.

This is what digital inclusion looks like in practice. This is what your support makes possible.

Join thousands of people already making a difference. Choose how you’d like to help today.

Before You Send Your Device

Back up and wipe your data

  • Factory reset your device to remove all personal data
  • Sign out of and remove all cloud accounts (iCloud, Google, Samsung, etc.)
  • Remove any SIM cards or memory cards

Pack it safely for posting

  • Wrap the device in at least two layers of bubble wrap
  • Place it in a sturdy cardboard box with padding on all sides so it cannot move
  • If sending a laptop, remove the charger and wrap it separately inside the same box
  • Seal the box securely with strong parcel tape

Postage

  • Use a tracked and signed-for service such as Royal Mail Tracked 48 or a courier
  • Keep your proof of postage until you receive confirmation from us

Send your device to:

Your SimPal, 1 Court Hill, Sanderstead, South Croydon, Surrey, CR2 9HX